Apartment Noise Nightmare: Commercial Gym
Karen Stiles spoke on the Real Estate Podcast about people buying into an apartment building with a commercial gym within the building. Karen described a situation where one owner had to call the Police because of a sound that was like a bomb going off. It turns out it was noise coming the gym and the dropping off weights. The vibrations from dropping of dumb bells and re-racking of weights were [...]
If you live in an apartment, where do you dry your laundry?
Where you dry your laundry can all depend on your Strata rules if you're in an apartment, and that can mean even your balcony is off limits. Why do these rules exist and are they fair? Guest: Karen Stiles, Director of the Owners Corporation Network Listen to interview with Andy Park:> https://www.abc.net.au/listen/programs/radionational-drive/does-your-strata-rule-where-you-put-your-laundry-/104527622
ABC Sydney Breakfast Discusses Drying Laundry on Balconies
Apartment buildings that restrict residents from drying their washing outdoors are facing a push to relax the rules as sustainability and cost-of-living concerns make dryers less desirable. OCN talks to Craig Reucassel about the vexed issue of residents being allowed to dry their laundry on their balcony. Listen to interview (2:18:55 minutes - 2:22:39 minutes):> https://www.abc.net.au/listen/programs/sydney-breakfast/sydney-breakfast/104500156
Apartment dwellers push for the right to air their clean laundry
Apartment buildings that restrict residents from drying their washing outdoors are facing a push to relax the rules as sustainability and cost-of-living concerns make dryers less desirable. Karen Stiles, executive director of the Owners Corporation Network of Australia, said conflict over laundry was becoming more common in both states because new developments were not designed for people’s needs. While older apartment blocks typically had communal clotheslines, this had “gone out [...]
A place in the sun: How to get solar to 2.5m apartment dwellers
Australia has the highest uptake of rooftop solar in the world, but millions of apartment residents are not reaping the benefits of cheaper power and electrification. Yet in large buildings such as high-rise apartments, the report says, up to 60 per cent of energy consumption comes from common areas and shared services, and about 25 per cent of administrative fund strata levies are spent on energy bills alone. Karen Stiles, [...]
Bukola bought a home. Now she’s trapped in a noise nightmare
When businesswoman Bukola Adede bought an apartment in a luxury high-rise in North Sydney, she was shocked to be disturbed all day long by what she assumed was a neighbour constantly moving furniture around. Then there was a series of thudding noises that were so loud and made her apartment shake so much that Adede and a visiting friend thought bombs had gone off and called police. Finally, she was told [...]
New commish seeks collaboration, not conflict
NSW has a new Building Commissioner, and he’s promising a different approach to his predecessor, David Chandler, the scourge of dodgy developers and bodgy builders. Mr Sherrard’s challenge is to maintain wavering public confidence in apartment construction, so that people still buy off the plan which is necessary to fulfil the state’s need for hundreds of thousands of new apartments. Owners’representatives have welcomed the appointment, albeit with a level of [...]
Shocking pictures reveal ‘horror’ in home
A Melbourne woman living in an apartment, who was terrified that the building would collapse, has been forced to stay as she watches the place crumble around her with repairs to the building estimated to cost a whopping $1.5 million. Chunks of plaster have come crashing down from the wall and wind blows through gaping holes in Serena’s* apartment but she said she is trapped – with no way to [...]
Brokers and advocates call for public strata inquiry
In response to last night’s damning ABC Four Corners’ report on the strata industry, a coalition of consumer advocacy groups, including insurance brokers, has called on the federal government to launch a public inquiry. A media release cited “systemic harmful practices within the industry that compromise consumer rights and community expectations.” Tyrone Shandiman (pictured above), chair of the Australian Consumers Insurance Lobby (ACIL), said his group has already documented 146 [...]
Apartment repair laws create extra burden for owners
Investor Arthur Panos learned in September that he, along with other owners of the four apartments in a building in Sydney’s inner west, would have to fix the waterproofing of the largely problem-free property. The bill? $500,000. The NSW Design and Building Practitioners Act 2020 imposes obligations on apartment owners to follow tougher repair requirements, such as appointing a licensed practitioner for repairs that cost more than $5000. But Owners Corporation Network [...]
NSW flags further strata crackdown
The NSW government says there is “more to come” on strata reforms after last week passing legislation to improve disclosure and toughen penalties. The legislation was introduced before Four Corners put the spotlight on the strata sector. The program followed an ABC report earlier in the year focused on NSW company Netstrata. “We have heard about strata managing agents charging excessive fees and commissions when buying strata insurance and using [...]
Lawyers, consumer advocates press for strata action
Consumer groups are pushing for a national inquiry into the strata management sector and a lawyers’ group has called for tougher state-level regulation following last week’s Four Corners program. The Australian Consumers Insurance Lobby, Choice, Financial Rights Legal Centre and the Owners Corporation Network of Australia are among nine groups pressing Treasurer Jim Chalmers to launch a review led by the Australian Competition and Consumer Commission or Productivity Commission. Read [...]
Liberals to establish Strata and Building Commissioner
Speaking at a Public Forum last night on Strata Matters organised by the Strata Community Association ACT and the Owners Corporation Network, Opposition Leader Elizabeth Lee said that under a Liberal Government a Strata & Building Commissioner will be established. The Commissioner would be a single point of contact for people living in apartment and townhouse complexes and assist people facing challenges and issues in strata living, including defects and [...]
Call for Strata Corporations Inquiry
After Four Corners investigated the hidden fees, secret kickbacks and developer deals strata companies were using, consumer groups are calling for action. CHOICE and the Owners Corporation Network have signed an open letter to Treasurer Jim Chalmers. They're calling for a government-instructed inquiry to look into the conduct of strata corporations. They'd also like the inquiry to investigate if current laws were adequate enough to deal with the issues raised by Four [...]
Consumer groups demand federal inquiry into strata industry
Ten top consumer groups are demanding the federal treasurer call an inquiry into the strata management industry. It follows an ABC Four Corners investigation that found many apartment owners are being ripped off by their strata management firms. The head of the Owners Corporation Network says it's time for the federal government to step in. Read full article:> Top consumer groups say 'it's time' for urgent action on strata industry, demand [...]
Growing calls for a federal inquiry into the strata industry
OCN spoke to the ABC following the explosive Four Corners episode on 9 September 2024. NSW Housing Minister, Rose Jackson, supported an inquiry and said the NSW government was willing to work with its federal colleagues. The CEO of the NSW Real Estate Institute supported the call for an Inquiry to rid the industry of rorts and restore trust in the many good managers 'who would be cringing' after watching [...]
How apartment owners are being ripped off….
Here's today's media UPDATE ABC Four Corners:> VIEW THE FULL EPISODE HERE ABC News: How apartment owners are being ripped off> http://ABC News Daily: How Apartment Owners Are Being Ripped Off ACCC Chair calls for a ban on Strata Insurance Commissions:> ABC News today Brokers and advocates call for public strata inquiry:> Call for a public inquiryAnd in the interest of fairness, Steadfast's response:> https://www.insurancebusinessmag.com/au/news/breaking-news/steadfast-on-abc-strata-investigation-we-refute-the-allegations-504852.aspx Plus there's more Top consumer groups say [...]
Money Magazine Strata Special
OCN contributed to a 2 part Money Magazine September issue look at strata owning. In 9 Strata Myths Busted by Tom Watson, OCN talked about the pros and cons of being on a strata committee. We 'busted' the myths that by-laws are set in stone, and that you have to attend a general meeting in person to vote. And we debunked the myth that tenants have no say, explaining that [...]
Why the OCN is fed up with the strata “industry”
Karen Stiles, OCN Executive Director, shared her thoughts why she's "fed up" during a recent interview with Amanda Farmer's "Your Strata Property" podcast. Hear what she had to say on: how strata owners are being overlooked in today’s conversations about the strata industry, the astonishing lack of consumer protections for those buying apartments, the owners who ARE willing to pay more for good strata management, and why Fair Trading needs [...]
Sydney strata manager appeals 10-year ban for accessing funds without approval
One of Sydney’s highest profile strata managers is appealing against a ruling that saw him banned for 10 years for a multitude of allegations, including failing to act with honesty, fairness and professionalism and accessing apartment buildings’ funds without approval. That same manager – despite having numerous complaints against him with the state government tribunal – had also, by the same body, been given total control over schemes that were [...]
Sydney strata manager banned for a decade, company stripped of licence by NSW Fair Trading
Sydney strata manager Whitney Wang has been banned from practising for 10 years and his company has been stripped of its licence. Mr Wang was the strata manager at the centre of an explosive meeting at the embattled Vicinity apartment complex in Canterbury in 2021 that became so hostile the police were called. He has also been ousted as strata manager twice in the past two years after owners at [...]
Strata manager banned by NSW Fair Trade for 10 years
Owners Corporation Network Executive Director Karen Stiles spoke with Sarah Macdonald on ABC mornings about Whitney Wang's 10 year ban for professional (or lack there-of) conduct. “I am hoping this the first step of many more,” she said. Ms Stiles said the NSW Strata Commissioner was creating a good first step and encouraged other states to follow suit. Listen here: Strata Manager banned for 10 years - Karen speaks [...]
Strata law reform on the cards as NSW Fair Trading swamped with complaints
NSW Fair Trading received 965 complaints about strata agents in the five years to 2023, most commonly related to rules of conduct and finances. In the past year, there were 273 complaints against strata agents, compared to 16 against strata executive committees and 43 against strata owners corporations.Owners Corporation Network Executive Director Karen Stiles said many owners were in “a world of pain” thanks to limited regulation over the sector.“We [...]
Victorian HighLife Expo: listening to the voices of residential strata
The recent HighLife Victoria Expo featured a range of activities, including webinars, stalls, and forums – along with a Listening Post. Operated by the Owners’ Corporation Network (OCN) and Strata Community Association (SCA) Victoria, this initiative gathered insights from expo attendees – owners, tenants and committee members – regarding their most pressing issues and desires for change within the residential strata sector. Read article:> https://www.docklandsnews.com.au/highlife-expo-listening-to-the-voices-of-residential-strata/
New rules treat EV chargers like firework factories
The Owners Corporation Network (OCN) is among many questioning the current electric vehicle (EV) regulations. OCN chairman Fred Tuckwell says more apartment residents are petitioning to have EV chargers installed in their car parks and are frustrated by a lack of clear regulations. Most EV drivers recharge their cars at home, he says, and it is not unreasonable for people in apartments to want to do the same. The agency [...]
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