Strata Buildings - the new regulatory landscape
Matt Whitton, NSW Fair Trading Director Consumer, Building & Property
Matt Whitton is the Director, Consumer Building & Property within the Better Regulation Division and is responsible for coordinating NSW Fair Trading’s response to compliance issues within the building, real estate and broader property sector. Matt’s expertise is broad encompassing both customer service and investigation functions throughout his career in both the private and public sector. Matt’s main focus has been collaborating with the property sector since 2012 and in 2018 also took carriage of the building sector to bring about awareness and increase compliance in both industries.
Amy Randazzo, NSW Fair Trading Senior Co-Ordinator, Home Building within Issues, Resolutions and Advisory Services
Amy Randazzo is responsible for leading and implementing new effective processes to improve service delivery and the customer experience. Amy's NSW Fair Trading journey has seen her in complaints, the property stream for 5 years before recently making her move to the home building stream. Amy’s focus and passion has guided her team through various compelling changes where she has driven a culture of continuous improvement and risk mitigation.
When to take your strata problems to the media
Sue Williams, Journalist, Author, Travel Writer
Sue is a journalist, property writer, has written 25 books, is an award-winning travel writer and is co-host of the weekly Flat Chat Wrap podcast. She was also co-author of Apartment Living, the seminal book on Australian strata life, and co-founded the Owners Corporation Network.
The Owner Perspective
Martin purchased an apartment off-the-plan in 2015, and the building was completed in 2017. Since then, he has led the efforts of the Owners Corporation to have a large number of significant defects rectified by the Developer and Builder. Martin is a career professional in the construction industry , and has worked throughout Australian and (for 16 years) in Asia on a wide range of major projects including residential and hotels. In that time he has worked in senior roles for Contractors, Project Managers and Developers. This diverse experience provides Martin with a unique perspective on the issues, causes and potential solutions to the many challenges facing Owners and Owners Corporations.
Open Floor Q&A Panel with David Chandler, Matt Whitton, Kathy Townsend & Karen Stiles OCN's Executive Officer.
Wrap of the day’s proceedings – Jimmy Thomson
(OCN reserves the right to alter the Agenda without notice)