Bye-bye to bylaws

10 Apr 2009

What happens when complaints get trampled underfoot. When is a bylaw not a bylaw? When the Consumer, Trader and Tenancy Tribunal decides it doesn't really matter, that's when.

Evidence for this is contained in the CTTT's own annual report, where it proudly tells the story of a couple who bought an apartment then discovered one of their children had a carpet-induced allergy for which the only cure was to polish their floorboards.